Processing time is 1-2 weeks prior to shipping

FAQ


For questions about your order, please email help@shoppdpc.com

How long until my order ships? 1-2 weeks is the current processing time with orders typically shipping out in 3-5 days. 

 

Can I cancel my order?
If you would like to cancel your order, you must do so within 24 hours of placing your order. After 24 hours the order cannot be canceled or refunded.

 

Returns and Exchanges?

Due to the nature of the items there cannot be any returns or exchanges. If you are experience dissatisfaction with your order or specific items in your order, please contact me to discuss! Exceptions may be made on a case-by-case basis at the owner’s discretion.

 

Can I change my address after shipment?

Please make sure your shipping address is current and correct prior to processing your order. We will not be responsible if your package is returned to us due to incorrect addresses or name on the package. If the package is returned to us, buyer is responsible for fees to reship.

 

Custom Orders?

Unfortunately, I am unable to accommodate custom orders at this time.

 

Can I add items to my order after placement?

Once an order is placed, we are unable to add items or remove them from the order/invoice. Please make sure your order is correct prior to checkout.

 

Combining Orders?

We are unable to combine multiple orders at this time.

 

Coupon Codes?

Coupon codes cannot be combined. By policy this platform only allows for one coupon code per order. Though I have multiple codes available only ONE code can be used per transaction. Once an order is placed coupon codes cannot be added. Please do not leave coupon codes in the notes section as these will not be applied.

 

SHIPPING POLICY

Please keep in mind that once we drop your order off with USPS what happens next is out of our hands. If you end up having issues during the shipping process, message us and we will see if there is something we can do to help! <3

 

USA ORDERS -

 

USA orders are shipped via USPS and have an estimated delivery of 3-8 BUSINESS days (after processing period) depending on where you are located in the USA. Please note this does NOT include Weekends or Holidays. This is the estimate given by the USPS - PDPC does not quote shipping times as the USPS often can take longer than quoted.

 

All domestic orders come standard with tracking that updates within 24-48 hours of shipment. The Estimated Delivery date on your tracking is an estimate, not a guaranteed date. Please be patient with the tracking as it can be slow to update online sometimes.

 

Once an item is marked 'shipped' it is then in the hands of the USPS, and out of my control. For any regarding tracking you can take the tracking to your local post office and they can further assist you on the retrieval of your order.

 

INTERNATIONAL ORDERS -

 

International orders are shipped via USPS and have an estimated delivery of 7-14 BUSINESS days (after processing period). Please note this does NOT include Weekends or Holidays. This is the estimate given by the USPS - PDPC does not quote shipping times as the USPS often can take longer than quoted.

 

All international orders come standard with tracking that updates within 24-48 hours of shipment. The Estimated Delivery date on your tracking is an estimate, not a guaranteed date. Please be patient with the tracking as it can be slow to update online sometimes.

 

Once an item is marked 'shipped' it is then in the hands of the USPS, and out of my control. For any regarding tracking you can take the tracking to your local post office and they can further assist you on the retrieval of your order.